A1:Though, we provide a wide range of
skins for the Softphone, but as per our clients' requirement and
demand, we are always ready to customize the Softphone with their
skin. Either you provide the images of your own choice or our
team can design and create it according to your specifications.
A2:Adoresoftphone is designed while keeping
today's hi-tech time. It supports only SIP protocol, which is
known for its advanced technology.
A3:Adoresoftphone uses Microsoft g723.1
codec, thus can be used in all versions of Microsoft Windows without
the need of external codecs and also provides excellent call quality
even in dialup connection.
A4:You may require following Operating
System, Hardware Requirement and Network Connection specifically
for enjoying an amiable time of talking with Adoresoftphone.
Operating Systems supported:Adoresoftphone operates well
on WINDOWS XP, WIN NT4, WIN 2000, WIN 2003 but does not show excellent
performance on Linux, Unix and Macintosh.
Hardware Requirement: Adoresoftphone requires full duplex
sound card with microphone as well as good quality speakers.
Network Connection: For network connection it requires
SIP server to register the Adoresoftphone and minimum 6.3k bandwidth
to make a trouble-free call.
A5:AdoresoftPhone allows you to speak
over Internet with any desktops, notebooks, PDAs, stand-alone
IP-phones and even with any conventional landline and mobile phones.
It supports SIP industry standards, and is fully inter-operable
with most major Internet Telephone Service Provider (ITSP) and
VOIP software and hardware. It offers excellent call quality at
nominal charges in comparison to traditional calls.
A6:Adoresoftphone operates well on WINDOWS
XP, WIN NT4,WIN 2000, WIN 2003 but does not show excellent performance
on Linux, Unix and Macintosh.
A7:If Adoresoftphone does not start up
properly, check the following:
- Other audio recording or playing software should be turned
off.
- Other SIP software such as NetMeeting or Windows Messenger
should not run.
If the problem persists, contact Adoresoftphone technical support
for your assistance
A8:We have created a detail tutorial
page to give you detail information on the configuration with
Asterisk. Please click on the link below:
Configuration
with Asterisk
A9:Here are the bandwidth requirement
for different codec
| Codec |
Codec Bit Rate(Kbps)
|
Nominal Ethernet Bandwidth(Kbps)
|
| G.711 |
64
|
87.2
|
| G.729 |
8
|
31.2
|
| G.723.1 |
6.4
|
21.9
|
| GSM |
13.2
|
N/A
|
| iLBC |
13.3
|
N/A
|
| G.726 |
32
|
55.2
|
| G.728 |
16
|
31.5
|
A10: G.729 is a high complexity algorithm,
and G.729A (also known as G.729 Annex-A) is a medium complexity
variant of G.729 with slightly lower voice quality. All platforms
that support G.729 also support G.729A.
Adore Softphone comes with G.729 codec.
A11: G.729 Annex-B is a high complexity
algorithm, and G.729A Annex-B is a medium complexity variant of
G.729 Annex-B with slightly lower voice quality. The difference
between the G.729 and G.729 Annex-B codec is that the G.729 Annex-B
codec provides built-in IETF voice activity detection (VAD) and
Comfort Noise Generation (CNG).
Adore Softphone comes with G.729 codec.
A12: Here are the features in Adore Softphone
Lite version:
A15: The email support is free. The phone
support is $20 per hour with minimum 30 minutes. Monthly support
contract is $350 that allows unlimited phone support. Yearly support
contract is $2940 that allows unlimited yearly support that is
30% saving over monthly contact.
A16: We provide support over phone, email,
and Instant Messaging. It's depends on clients preferences and
support contract. Only email support is free.
A17: We have a highly trained programming
team to do all different kind of customization. After we receive
the customization request, we analyze the work and send number
of hours it will take and the delivery date. Once the client agrees
on number of hours, we start working on the customization.
